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Save Time & Frustration: Get UKVCAS & IDV App Replacement BRC/BRP Instructions.

Apr 29, 2021

Due to increased demand for replacement Biometric Residence Permits and Cards the Home Office’s commercial partner UKVCAS has been struggling with appointment availability for all applicants. In order to reduce the pressure, it has been announced that as of 22/04/2021 some BRP/BRC replacement customers will be invited to apply through the IDV app.

When applicants submit an application in this category UKVI will assess whether the application can be progressed using the app. If so, they will contact you by email with instructions on using the app, if not, they will let you know and invite you to book an appointment through UKVCAS.

UKVCAS have indicated the assessment process should be carried out within a few weeks of registration with UKVI. This means you should create an account by following the instructions to provide biometrics after submitting the online application. Once an account is created you should await further instructions.

The email will be sent to the email you registered your application with and will be titled “Book your UKVCAS appointment now” or “Download the IDV app now”

In addition to this, UKVCAS have now started sending emails after applicants for all visa categories attend a biometric appointment confirming that supporting information has been sent to UKVI. This email will be entitled ‘Your supporting information has been submitted to UKVI’ and will be sent to the email account you registered to UKVCAS with. It should arrive within 24 hours of the appointment.

If you require a replacement Biometric Residence card or permit we can help. For information on this, or any other UK immigration matter please get in touch for a consultation on 01403 801 801 or send us an email at [email protected]

  • We have a great relationship with the UK Visas team, who provide a prompt, professional service and expert immigration advice. They take the worry out of the visa process, working efficiently even when dealing with numerous requests at once.

    Sarah Bond
    Human Resources Advisor

  • I can honestly say everyone that I deal with at UK Visas are very efficient, super helpful and informative and extremely nice (especially Ana and Garima). Also patient with all my questions – nothing is ever too much trouble, and very prompt with their responses.

    Jackie Thompson
    HR Assistant

  • I’ve worked with UK Visas for almost 10 years now, and the support and advice never fails. From the sponsorship of new employees to training for the whole team, UK Visas are always extremely helpful and knowledgeable. I would highly recommend their services!

    Helena Wittenbach
    Head of Human Resources,

  • Having worked with UK Visas for more than eight years, I cannot recommend their services enough. We have worked with them on a wide variety of immigration topics, including complex licence matters (following acquisitions), day to day sponsorship processes, and reporting; and we have always received an amazing service.

    Members of the team are responsive and come back to our queries quickly, they are always polite, and go out of their way to be as helpful as possible. Thank you to all of the team for the wonderful ongoing support you provide!

    Amy Gadsby
    Director, Human Resources - EMEA

  • We have worked with UK Visas for a number of years and the service that is provided is excellent.

    No query is too big or too small. Always accommodating and helpful. Thank you team!

    Louise Goddard
    Executive Business Partner to CEO and the Board

  • We have worked with UK Visas for over 10 years, since we initially requested obtaining a Sponsor Licence. From day one, their guidance, communication, professionalism, efficiency and support has been and continues to be exemplary, with no request too much.

    Thank you and we look forward to continuing the relationship.

    Sara Searle
    Head of Human Resources and Payroll

  • I’ve worked with UK Visas for over 6 years and always find them helpful, friendly and experts in what they do. I know I can always call them up or send them an email and I will get a detailed response, fast. I wouldn’t hesitate to recommend them to anyone to help and support with your visa journeys.

    Gerry Weiss
    HR Business Partner

  • We have been using UK Visas for many years and service is always expeditious, even as number of requests have increased in recent years. The team advise on a wide range of queries and are always supportive, informative and clear in their advice.

    Jodie Plom
    HR Administrator CVS Vets
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For more than a decade we have been assisting businesses and individuals with immigration and visa enquiries, providing sound advice and successfully handling applications.
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We are regulated by the Office of the Immigration Services Commissioner (OISC). Our registration number: F200300183.
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