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Coronavirus - Your Questions Answered

Mar 19, 2020

With a climate of extreme uncertainty around international movement and migration we have endeavoured to answer some of the most commonly asked questions about visas and Coronavirus (Covid-19) below:

Will UK Visas be affected?

We have no plans to close or reduce our hours at present, and we are all set up to be able to work from home should the need arise. Even if we do end up having to work from home, one of our colleagues will be able to come to the office each day to collect any BRPs or documents arriving by post and ensure they are dealt with appropriately.

We will still be available via phone and email as normal and we are working hard to support any of our clients who are having problems with their visas related to Coronavirus. Please be assured we will continue to be available as normal throughout this difficult time, so please don’t hesitate to get in touch.

 

I have an upcoming biometric appointment, will it still go ahead?

Some visa centres around the world are currently closed and this list is constantly changing and updating, so you should check on either the VFS or TLS website (whichever is operating in your country of application) to check if your centre will still be open and what the most up to date guidance is.

For applicants in the USA standard UK visa service has currently been suspended until at least April 1st. Applicants for UK Visas are instructed to visit the Uk Visas and Immigration website for updated information, although at present no updated information is available. In the interim, VFS PAC locations across the US (bar SFO and Seattle) currently remain open for business and walk-in fees will be waived by VFS for customers seeking service.

For in country applications the current guidance from Sopra Steria is that you should not attend your appointment if you have Coronavirus or Coronavirus symptoms. In this scenario you should email [email protected] with COVID-19 and your UAN in the subject line, and the details of your appointment in the body of the email. You will then receive a refund.

At the time of writing (23/03/2020) these UK sites have been shut as the government has shut all libraries. Applicants attending an appointment at one of these sites will have their appointment re-booked and the government has issued a statement that nobody will be negatively affected by this.

If you have symptoms, or have Coronavirus, after your appointment, you should email [email protected] with ‘COVID-19’ and your UAN in the subject and details of your appointment.

I am required to switch my visa out of country, but am worried about international travel, are there any provisions?

In short no, not unless you are a Chinese national switching from Tier 2 ICT to Tier 2 general with a visa expiry date before the 30th of March (if you are, there is guidance available here. The government has made no other provisions for switching in country, so at the time of writing anybody hoping to switch, for example from Tier 5 to Tier 2, will be forced to make a trip to their home country and take their chances on being able to re-enter.

There are also no provisions in place for people who are unable to leave the UK due to travel restrictions and as a result overstay their visas, although they may be able to plead that this was due to circumstances 'out of their control'.

 

I am due to come to the UK after making a successful out of country application, but am unable to travel. Can I delay my entry date or start date?

If you are entering as a Tier 2 migrant the government has made no provision to allow people to delay the start date on their CoS more than the currently permitted 28 days. This means that you could potentially push your start date back 28 days, then apply for a new vignette which would allow you to enter up to 2 weeks after the start date on your CoS, ultimately allowing you a 6-week extension on your start date.

We can help with this process on 1403 801 801 or at [email protected] so please get in touch if you are interested in delaying your entry date. Please note that it is not currently possible to delay beyond this point without cancelling your application and making a new one. We are also able to assist with this process should you need to delay your entry beyond the 6 weeks available through the above method.

 

I need to take IELTs or Life in the UK for my visa or citizenship application. Are these tests still going ahead?

Some centres for IELTS are closed. An up-to-date list is available by country on the IELTS website. Unfortunately, there are currently no government provisions on what to do if you need to pass a test for your visa, but are unable to sit a test as test centres are closed. We will update you as soon as any further information is available. If your appointment is cancelled, you should seek guidance on what to do when you are contacted about the cancellation. If this is unsuccessful, you should try to rebook for an open centre if possible.

Currently Life in the UK tests appear to be going ahead as normal, but this may be subject to change in the future.

 

With so much uncertainty, we would always advise you take professional advice on any issues you relating to your visa. If you are concerned about the impact of Coronavirus on your visa or your employees’ visas, or wish to get help with any aspect of the application process, please contact us at [email protected] or on 01403 801 801 for a consultation.

  • We have a great relationship with the UK Visas team, who provide a prompt, professional service and expert immigration advice. They take the worry out of the visa process, working efficiently even when dealing with numerous requests at once.

    Sarah Bond
    Human Resources Advisor
  • I can honestly say everyone that I deal with at UK Visas are very efficient, super helpful and informative and extremely nice (especially Ana and Garima). Also patient with all my questions – nothing is ever too much trouble, and very prompt with their responses.

    Jackie Thompson
    HR Assistant
  • I’ve worked with UK Visas for almost 10 years now, and the support and advice never fails. From the sponsorship of new employees to training for the whole team, UK Visas are always extremely helpful and knowledgeable. I would highly recommend their services!

    Helena Wittenbach
    Head of Human Resources,
  • Having worked with UK Visas for more than eight years, I cannot recommend their services enough. We have worked with them on a wide variety of immigration topics, including complex licence matters (following acquisitions), day to day sponsorship processes, and reporting; and we have always received an amazing service.

    Members of the team are responsive and come back to our queries quickly, they are always polite, and go out of their way to be as helpful as possible. Thank you to all of the team for the wonderful ongoing support you provide!

    Amy Gadsby
    Director, Human Resources - EMEA
  • We have worked with UK Visas for a number of years and the service that is provided is excellent.

    No query is too big or too small. Always accommodating and helpful. Thank you team!

    Louise Goddard
    Executive Business Partner to CEO and the Board
  • We have worked with UK Visas for over 10 years, since we initially requested obtaining a Sponsor Licence. From day one, their guidance, communication, professionalism, efficiency and support has been and continues to be exemplary, with no request too much.

    Thank you and we look forward to continuing the relationship.

    Sara Searle
    Head of Human Resources and Payroll
  • I’ve worked with UK Visas for over 6 years and always find them helpful, friendly and experts in what they do. I know I can always call them up or send them an email and I will get a detailed response, fast. I wouldn’t hesitate to recommend them to anyone to help and support with your visa journeys.

    Gerry Weiss
    HR Business Partner
  • We have been using UK Visas for many years and service is always expeditious, even as number of requests have increased in recent years. The team advise on a wide range of queries and are always supportive, informative and clear in their advice.

    Jodie Plom
    HR Administrator CVS Vets
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