Immigration Health Surcharge (IHS) refunds – an update

There has been some confusion with regard to getting refunds for Immigration Health Surcharge payments when a second application is submitted across a time period when an IHS charge has already been paid.

Our understanding initially was that the person or company who paid the first IHS payment would receive a refund for each complete six months period that was not used due to a new visa being issued (and therefore new IHS being paid).

However it now appears that the refund is made to the person or company paying the IHS with a new application and the original payer gets nothing back.

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  1. Sorry I’m not sure I understand. I have recently changed employers and was granted a Tier2 General work visa. The first one was for Jan 2019 to Jan 2022. The new one is Nov 2019 to Nov 2022. I paid the IHS again but most of it is for an overlapping period. I paid this personally. Does this mean the refund would go back to me?

  2. I already submitted my UK Visa application and paid the IHS but I withdrew my application because there’s error in it. Then, I submitted a new Visa application and paid IHS once again. I already got my Visa and currently in the UK. It has been more than 6 weeks, but I didn’t receive my IHS refund yet. Can I still receive the refund? Should I contact them or just wait?

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We provide a ‘No Win – No Fee’ guarantee for all points-based system visa applications unless expressly stated at the time of appointment. We will guarantee our service for these applications by offering a full refund on our fee should it be unsuccessful.

These guaranteed terms are conditional upon the client being able to demonstrate to the satisfaction of the Home Office that they have earned the income claimed or that they have the necessary funding in place for maintenance or are fully conversant with their business plan in the case of Tier 1 Entrepreneurs.

It also presumes that neither the applicant nor their dependants have previously come under scrutiny or been under investigation by the Home Office for any immigration matter. In order that we can do our job properly the necessary information and details required should be made available and they must genuine as well as accurate.