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Save Time & Frustration: Get UKVCAS & IDV App Replacement BRC/BRP Instructions

Apr 29, 2021

Due to increased demand for replacement Biometric Residence Permits and Cards the Home Office’s commercial partner UKVCAS has been struggling with appointment availability for all applicants. In order to reduce the pressure, it has been announced that as of 22/04/2021 some BRP/BRC replacement customers will be invited to apply through the IDV app.

When applicants submit an application in this category UKVI will assess whether the application can be progressed using the app. If so, they will contact you by email with instructions on using the app, if not, they will let you know and invite you to book an appointment through UKVCAS.

UKVCAS have indicated the assessment process should be carried out within a few weeks of registration with UKVI. This means you should create an account by following the instructions to provide biometrics after submitting the online application. Once an account is created you should await further instructions.

The email will be sent to the email you registered your application with and will be titled “Book your UKVCAS appointment now” or “Download the IDV app now”

In addition to this, UKVCAS have now started sending emails after applicants for all visa categories attend a biometric appointment confirming that supporting information has been sent to UKVI. This email will be entitled ‘Your supporting information has been submitted to UKVI’ and will be sent to the email account you registered to UKVCAS with. It should arrive within 24 hours of the appointment.

If you require a replacement Biometric Residence card or permit we can help. For information on this, or any other UK immigration matter please get in touch for a consultation on 01403 801 801 or send us an email at [email protected]

  • We have a great relationship with the UK Visas team, who provide a prompt, professional service and expert immigration advice. They take the worry out of the visa process, working efficiently even when dealing with numerous requests at once.

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    Human Resources Advisor
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  • Having worked with UK Visas for more than eight years, I cannot recommend their services enough. We have worked with them on a wide variety of immigration topics, including complex licence matters (following acquisitions), day to day sponsorship processes, and reporting; and we have always received an amazing service.

    Members of the team are responsive and come back to our queries quickly, they are always polite, and go out of their way to be as helpful as possible. Thank you to all of the team for the wonderful ongoing support you provide!

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    Director, Human Resources - EMEA
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    No query is too big or too small. Always accommodating and helpful. Thank you team!

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    Executive Business Partner to CEO and the Board
  • We have worked with UK Visas for over 10 years, since we initially requested obtaining a Sponsor Licence. From day one, their guidance, communication, professionalism, efficiency and support has been and continues to be exemplary, with no request too much.

    Thank you and we look forward to continuing the relationship.

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    Head of Human Resources and Payroll
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    HR Business Partner
  • We have been using UK Visas for many years and service is always expeditious, even as number of requests have increased in recent years. The team advise on a wide range of queries and are always supportive, informative and clear in their advice.

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    HR Administrator CVS Vets
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